How do I contact BELLINNA?
Email support@bellinna.com for general help. For returns and refunds, email returns@bellinna.com. Include your order number when relevant.
What is your return policy?
Notify us within 14 days of delivery. Customers pay return shipping for change-of-mind returns. See the full Returns & Refunds policy for instructions and information about faulty items and refunds.
How much is shipping?
Standard shipping is $4.99 USD for orders below $99 USD and free for orders of $99 USD or more. See our Shipping policy.
Where do you ship?
We ship to the United States and selected European countries. Check the available destinations at checkout.
Can I change or cancel my order?
Email support@bellinna.com promptly with your order number. We will check what is possible. If it has already shipped, follow our return process. Your statutory cancellation rights still apply.
How do I choose a color?
Select your preferred color on the product page before adding it to your bag. Check the chosen color and quantity in your bag before checkout.
Is the outfit preview an exact fit guide?
The outfit studio is an AI styling preview. Fit, proportions, and garment details may vary. Refer to the product information and contact support if you need help choosing.